Last Updated: May 2020
1. Introduction and General Terms
We are committed to protecting and respecting your privacy. This policy explains what personal information we collect from you and how that information will be processed. Where we decide the purpose or means for which personal data you supply through these online services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679.
This policy explains the following:
- What information we may collect about you
- How we will use information we collect about you
- Whether we will disclose your details to anyone else
- How long we store your information
- Your choices and rights regarding the personal information you have provided to us.
The App and/or Website may contain hyperlinks to websites owned and operated by third parties. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of them is at your own risk.
2. Information we may collect about you
We collect and process the following information which may include your personal data.
You may give us information about you by filling in forms when using our services, as well as when creating your account during the registration process.
This can include:
- your name;
- your username;
- your e-mail address;
- your password
- Device ID; and
- the date of your driving test
We may also obtain sensitive personal data about you if you voluntarily supply it through the App and/or Website. For example, when you communicate with us via the contact page on the Website or via e-mail.
Your Browsing Activities
In relation to your activity on our online services, we may collect information relating to the web address that you arrive from or click through to, pages viewed, page response times, download errors, the length of time you spend on certain pages, page interaction information such as scrolling, clicks, and methods used to browse away from our Website.
How you use our App/Website (“Analytics”)
We may collect technical information about your computer and/or device that may identify you, including your IP address, operating system, browser type, time-zone and browser plug-in details through third party analytics providers. These third party analytics providers may collect analytics on our behalf and in accordance with our instructions, and their applicable privacy notice.
Information about you collected from Third Parties (“Content Information”)
We may collect information about you from third party service providers (like marketing partners or public databases) to use along with the information that we collect from you.
Other companies may set their own cookies or similar technologies when you use the App and/or visit the Website. This includes third parties that we have engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content (like videos from YouTube).
3. Why we collect information about you
To provide the App/Website
We will use information about you for providing the App and/or Website and delivering our services to you.
To Understand how our Website/App is used
We process information to understand how visitors use our App and/or Website. This processing is necessary for us to pursue our legitimate interest of
- ensuring that our App/Website functions properly so that you and other users have the best experience when using it, and
- improving the quality of our App/Website and providing a better experience to our users.
4. Data sharing
Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
Enforcement: We may also disclosure your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect our rights, property or safety or those of our customers or others.
5. Data retention
We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected.
6. Your rights in relation to personal data which we process relating to you
You have the right to access, modify, rectify and delete any data that concerns you over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest.
To make a request, please let us know via the Website.
We will take reasonable physical, technical and organisational precautions to protect your personal information from unauthorised access, use or disclosure. For example, we use computer systems with limited access in controlled facilities to store personal info. We also use technologies like encryption and hashing to protect some of the info we collect.
Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. By choosing to share your personal information with us you agree and accept that you do so at your own risk.
9. International data transfers
Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data. If you would like to find out more about these safeguards, please let us know by writing to us through the Support Services.
To log you into your account on the Website and keep you logged in.
To remember information about you such as your preferred language and configuration.
To help us understand how you use the Website, and how often, so we can improve it to deliver a better experience for our users.
Please note that if you choose to disable cookies, or similar technologies, on your device you may be unable to make full use of the Website.
We may make chances to this policy from time to time, and such changes will be posted on this page. You should check this page from time to time to ensure that you are aware of any changes. Where appropriate we may notify you of any changes by email.